Collection, notice, use, and disclosure

This Privacy Statement explains our current practices regarding what information Disclosure Clinic may collect, use, and secure your personal information when you visit or pay for services and products.


We may only collect personal information that is specifically authorized by law, or where the collection is necessary to provide you with a program or service. We collect personal information directly from you unless another manner of collection is authorized by law.

For phone sms text messages, we require your opt-in consent.


This policy provides you with a notice that explains (at minimum) the:

  • the legal authority for the collection
  • principal purposes for which the information will be used
  • contact information of a person who can answer your questions about the collection, use and disclosure of your information

Notice may include more information than what is set out above.


We may only use personal information for the purpose it has been collected, or for a consistent purpose unless another use is specifically authorized at law.

Any phone numbers we collect and the consent we receive to communicate by phone will not be shared with 3rd party providers.

Confidentiality vs Solicitor-Client Privilege

We may only disclose personal information where we have the legal authority to do so, or where the disclosure is for the purpose for that we collected the information such as providing you with a program or service. Otherwise, your information is held in strict confidentiality.

Where applicable, and in particular where legal services are provided, communications are conducted under the protection of lawyer-client privilege.

Information provided in the sale of legal software not privileged

A conflict of interest exists when there is a substantial risk that a lawyer’s loyalty to or representation of a client would be materially and adversely affected by competing duties to another party or competing interests between the client(s) and the lawyer. The risk need not be certain or even likely, but it must be more than a mere possibility.

Disclosure Clinic takes its conflict of interest obligations seriously. The strict sale of legal software creates a duty of confidentiality but it does not create a solicitor-client relationship.

A solicitor-client relationship is only entered into upon the use of Disclosure Clinic consultation services. In such instances, Disclosure Clinic can only provide advice to one party within a separation, divorce, or related dispute.

By purchasing legal software and providing your basic personal information (name, contact information), you are agreeing that you are not providing information that would create a conflict of interest in the event Disclosure Clinic provides legal services to your spouse or former spouse or other parent of your child.

Where a conflict of interest complaint is raised, Disclosure Clinic will assess the situation on a case by case basis.

What kind of information is collected?

When you browse or download information from The Disclosure Clinic website, our servers automatically collect limited amounts of standard information for traffic monitoring and statistical purposes. The information is analyzed for operational trends, performance, and for ways to improve our sites. We cannot identify you from this information.

We collect the following standard types of information:

  • Internet Protocol (IP) addresses of the computers being used to access our sites
  • operating systems and the types and versions of browsers used to access our sites
  • Internet Service Providers used by visitors to our sites
  • dates and times users access our sites
  • pages visited
  • keywords users enter into our search engine
  • names and sizes of files requested

Disclosure Clinic collects the above-noted information to provide users with access to information and services available on our websites. The website systems use hardware and software to anonymously monitor unauthorized attempts to upload or change information at on the website, disrupt service, or otherwise cause damage. As a general practice, we make no attempt to link this information with the identity of individuals visiting our sites. If an attempt to damage our site has been detected, we can take further action.

What happens when you send us personal information?

You may choose to provide us with personal information such as your name, address, phone number, e-mail address, and credit card number, if you wish to:

  • submit an e-mail, comment, question or request or subscribe for information online
  • request a service, or product, or fill out a registration form online
  • provide feedback, participate in consultations or surveys online
  • conduct e-commerce transactions with a ministry or agency

When you visit the Disclosure Clinic website, any personal information you provide will be used to respond to your message and/or provide you with the requested service or product. We strive to collect only the personal information that is necessary for the administration of the services provided. At the time the information is collected, you will be informed of the specific purpose for which it is being collected.

Accessing and correcting your personal information

If there is incorrect information collected from you, you can ask for the information to be updated or deleted. Use the Contact information below.

Cookies statement

Disclosure Clinic cares how information about our users is collected and shared. This notice describes our cookies policy. By visiting the Disclosure Clinic website and digital services, you are accepting the practices described below.

What are cookies?

Cookies are small files stored on your device when you visit a website. Cookies do not give us access to your hard drive and do not allow us to make changes to your device. They collect user information anonymously, allowing us to collect statistical information that provides you with a better user experience.

We do not store personal information in cookies, and we do not collect personal information from you without your knowledge.

What kinds of cookies do we use?

The Disclosure Clinic website and digital services, we use four types of cookies.

Cookies that measure website use

We use Google Analytics to measure how you use the website so we can improve it for future visits. We do not allow Google and/or any third parties to use or share the data about how you use this site.

Google Analytics sets cookies that store anonymous information about:

  • how you got to the site (from a search engine, third party link, etc.)
  • the pages you visit on and other the Disclosure Clinic website and digital services
  • how long you spend on each page
  • what you click on while you are visiting the site
  • what device and browser you use to access the pages

Cookies that remember your settings

These cookies help us to remember your preferences and the choices you make when on the website. This will personalize your experience using and other The Disclosure Clinic website and digital services. For example, language settings.

Cookies that support digital services

These cookies are required for filling out forms and transactions, such as signing up for services or purchasing electronic goods. The cookies track your steps as you fill out a form, saving the information as you go.

You must have cookies enabled to use these services online.

Cookies that help with communications and marketing

These cookies, which may be set by third-party websites, use online activity to help deliver more relevant advertising. This may happen because some of our websites and digital services host third-party content (such as YouTube videos) and we use Google Analytics. We also use Google Analytics Advertising Features to help improve how we communicate with our users. These third parties may track your online activities across other websites. We have attempted to limit the privacy impacts of third-party cookies on the Disclosure Clinic website and digital services.

How to manage your cookies settings

You can manage your cookies settings and permissions within your browser. This also applies to third-party cookies. This may affect your experience when you interact with Disclosure Clinic online.

The following are links to how to change your cookies settings on common browsers:

For other browsers and/or additional information on how you can manage your cookies settings, check the “Help” section or support website for your browser.


In order to serve you better, we use web analytics services including Google Analytics and other similar services to help analyze the use of our websites. These tools use cookies to collect and generate information about your visits to our sites (including your IP address) that is transmitted to their servers in an anonymous form for processing. We study patterns of website activity so we can improve the experience of visitors to our sites.

The use of these tools does not allow us or our analytics service providers to identify individuals.

You can opt-out of analytics activity by setting your browser to notify you when a cookie is sent and block analytics cookies if desired. Please consult your browser’s Help Menu for instructions. Visiting our website with analytics cookies disabled will have no significant impact on your browsing experience.

Google currently offers a free Google Analytics opt-out tool for Internet Explorer (versions 7 and 8), Google Chrome (4.x and higher), and Mozilla Firefox (3.5 and higher).


In addition to the privacy rules under applicable law, Disclosure Clinic has also established privacy policies and practices that also govern how we manage personal information including:

  • the management of privacy breaches
  • conducting privacy and security assessments when we change the way we provide programs and services or when we use contractors or agents to assist us to provide programs and services

Who to contact for more information

Questions or comments regarding these practices may be directed to:

Shmuel Stern,


Our security practices are continually evolving to ensure that the integrity and confidentiality of information and systems are maintained. The government uses up-to-date security safeguards to protect its networks and websites from misuse, alteration, copying, disclosure, destruction, monitoring or unauthorized sharing of information and damage. The government’s safeguards include the use of security software and encryption protocols and involve physical, technical and procedural controls to protect information behind the government firewall.